ONE TEAM. ONE JOURNEY. ONE COMMON GOAL: YOUR WELL-BEING
Designing a treatment plan rather than a surgical procedure
A surgical procedure sometimes lasts less than an hour. However, it is just one moment amongst many stages leading to your recovery.
This approach, inspired by Dr Jean-Paul Brutus’s work on the patient experience, places the patient at the centre of every decision. Each stage is carefully planned, organised and coordinated to make your care more seamless, easier to understand and less stressful.
We therefore do not view surgery as an isolated procedure, but as a journey tailored to your needs.
Our philosophy is simple: the quality of patient care is not measured solely by the quality of the surgical procedure, but by the quality of the entire care journey.
A coordinated approach before treatment
We take the time to understand your situation, explain your condition and discuss the various treatment options with you. A shared decision is essential to ensure that everyone understands the objectives, expected benefits, limitations and risks of the treatment.
If surgery is chosen, a personalised care pathway is put in place. Depending on your situation, this may include further imaging tests, a pre-operative assessment and a consultation with an anaesthesia team experienced in upper limb surgery.
A comprehensive digital resource, accessible via computer, tablet or smartphone, allows you to access explanations, anatomical diagrams, practical advice and answers to frequently asked questions at any time.
Your care pathway begins from the very first consultation.
Co-ordinated care throughout your stay
Our aim is to ensure your experience is straightforward, reassuring and seamless, from the moment you are admitted right through to your return home. Beyond the technical quality of the procedure, we place particular importance on communication, your comfort and your safety.
On the day of your operation, you will be looked after by a team experienced in working together on upper limb surgery.
Support that continues after surgery
Depending on the procedure carried out, we organise a personalised rehabilitation programme with your physiotherapist, support from a home care provider for certain shoulder surgeries, and post-operative monitoring during the first 24 hours to answer your questions promptly and ensure your comfort.
Follow-up appointments then allow us to assess your recovery, adapt your rehabilitation programme and support you until you are able to resume your personal, sporting or professional activities.
Returning home marks the start of your recovery, not the end of your care.
A team united by a common goal
Every professional involved in your care journey — surgeon, medical secretary, radiography technician, anaesthetist, nurses, physiotherapist, home care provider — is part of the same mission: to offer you coordinated, compassionate and high-quality care.
Because a well-designed care pathway reduces uncertainty, improves understanding, encourages adherence to treatment and contributes to a more peaceful recovery, we believe that the patient experience is an integral part of the treatment.
Our commitment
We do not simply aim to perform high-quality surgery, as a successful operation is not judged solely in the operating theatre: it is built up before the procedure, experienced during your stay in hospital and confirmed throughout your recovery.
We are committed to working with you to design a coherent, personalised and coordinated care pathway, in which every stage is just as important as the surgical procedure itself.
Pre-operative consultation
-I-
Listening, examination and detailed explanations.
Clear and shared information.
Shared treatment decision
Additional imaging
-II-
Tests tailored to your condition (X-ray, MRI, CT scan, ultrasound, etc.)
Accurate analysis for a personalised treatment plan.
Anaesthesia consultation
-III-
Team specialising in upper limb surgery.
Personalised assessment and safe management.
Surgery at the Tivoli Clinic
-IV-
A specialised and coordinated team.
Appropriate techniques.
Outpatient surgery in a safe environment.
Supported return home
-V-
24-hour post-operative monitoring during the first few hours.
Personalised advice.
Home care provider for shoulder surgery (as required).
Personalised physiotherapy
-VI-
A programme tailored to your operation and your goals.
Regular follow-up with your physiotherapist.
Gradual and safe recovery.
Follow-up appointments
-VII-
Regular checks on healing and recovery.
Adjustment of the treatment plan.
Support until you regain full function.